Return and Refund Policy

1. Returns:

• Products can be returned within 14 days of delivery for a refund or exchange.

• Items must be unused, in their original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items:

• Sale items, gift cards, and personal care items are non-returnable.

3. Refund Process:

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days.

4. Return Shipping Costs: Customers are responsible for return shipping fees unless the return is due to a defective or incorrect item.

5. Contact Us: For returns, refunds, or any questions, please email info@jdessential.com.

Thank you for shopping with JD Essential! We’re committed to providing you with a seamless experience.